VibeCheck Terms of Use
1. Eligibility and acceptance
You must be at least 18 and legally able to enter this agreement. By creating an account, accepting the in-app notice or using a paid function, you accept these Terms and the Privacy Policy. Provide accurate core account information and do not share access credentials.
2. The service
VibeCheck provides profile discovery, likes, matches, chats, photos, voice messages, gifts, ratings and digital paid functions. Audio and video calls are not part of the product. We do not guarantee a reply, match, date, compatibility or any particular outcome.
3. Profiles and authenticity
Every dating profile is operated by the member who registered it through Telegram. VibeCheck does not provide team-managed, virtual or AI-operated dating personas and does not send automatic messages as another user. We may use automated tools for safety, moderation, translation or optional writing suggestions, but the member decides what to send. We may remove deceptive profiles and must not fabricate online status or scarcity.
4. User content and conduct
You retain rights to your content and grant VibeCheck the limited licence needed to host, transmit, moderate, back up and provide it. You must have the right and consent to upload it. Prohibited conduct includes underage participation, child sexual content, threats, stalking, hate, coercion, trafficking, sexual services, impersonation, non-consensual intimate content, fraud, requests for money or credentials, spam, illegal goods, malware and circumvention of payments or safety controls. See the Community Rules.
5. Reports and moderation
Use Report and Block in a profile or chat. For allegedly illegal content, identify the profile or message and explain the legal issue. We may preserve evidence, hide content, suspend access, contact authorities where required, or reject a manifestly unfounded report. A decision can be appealed through Support.
6. Stars and digital items
★ are internal digital entitlements. When Telegram Stars are used as payment, credited ★ record the VibeCheck functionality purchased. Card, crypto or other methods may be offered by country and launch stage. The total price, quantity, access duration and consumption are shown before confirmation.
- ★ are not legal tender, deposits, electronic money or investments and do not earn interest.
- They are non-transferable and non-redeemable for cash, except under an expressly disclosed creator payout programme or mandatory law.
- Unused ★ may expire after 24 months without activity where lawful, with reasonable notice.
- A sent paid message, delivered gift, vote, boost or opened protected image is treated as consumed.
7. Payments and renewal
The checkout identifies the product, price, currency, known taxes/fees, provider and access period. VibeCheck does not store full card details. No purchase renews automatically unless checkout clearly states “auto-renewal”, shows the interval and amount, and receives separate consent. A fixed-duration pass otherwise expires without another charge.
8. Refunds
Contact Support with the transaction ID if a digital item was not credited, was charged twice or was unavailable because of a verified technical failure. Depending on the facts and law, we may restore the item or refund the payment. Consumed actions are normally non-refundable unless mandatory law requires a remedy. Provider rules may also apply. EEA/EU withdrawal and conformity rights are in the EU Consumer Terms.
9. Privacy and automated tools
Messages are exchanged between members. Authorised support or safety personnel may access limited data when needed to investigate a report, prevent abuse, provide support or comply with law; access is restricted and logged. Automated tools may moderate, translate or offer optional suggestions but do not impersonate members. Data use, retention and GDPR rights are described in the Privacy Policy.
10. Safety
Do not send money, wallet keys, verification codes or identity documents to a match. Independently verify information and meet a real member in a public place. A “real member” label describes profile operation, not identity verification or safety certification.
11. Deletion and restoration
Account deletion hides the profile and revokes active sessions and push subscriptions. Restoration remains available for 30 days through the provided process. Afterwards data is deleted or anonymised, except payment, security and legal records retained under a valid legal basis.
12. Suspension and service availability
We may restrict access to protect people, prevent fraud, comply with law or investigate a material breach. Where safe and lawful, we provide a reason and appeal route. The service may change and is provided “as is”; we use reasonable care but cannot promise uninterrupted operation or compatibility with every device.
13. Liability and mandatory rights
Nothing excludes liability that cannot legally be excluded, including liability for intentional conduct, gross negligence or mandatory consumer rights. Mandatory law of your country prevails over an incompatible clause.
14. Changes and contact
We give advance notice of material changes where required. The version shown at purchase applies to a completed transaction unless law requires otherwise. Contact VibeCheck Support or @VibeChecks_bot for payment, privacy, safety and legal requests. The responsible trader and transaction provider are additionally identified in checkout.